Protecting the security and privacy of your personal data is important to Smart Metering Solutions. Therefore, the Smart Metering Solutions company referred to under “Corporate Information” (“Smart Metering Solutions”) operates its websites in compliance with applicable laws on data privacy protection and data securityIn the following, we provide information on the kinds of data we collect on these Smart Metering Solutions websites, the purposes for which we use such data, and the parties with which we share such data, where applicable.

Collected data and purpose of processing

We employ cookies on these websites. You will find additional information on this subject in our Cookie Policy. This policy also tells you how to block the use of cookies and the use of data collected by cookies in anonymized or pseudonymized usage profiles.

Accesses to our website are logged for the purpose of security analysis reports and to defend against cyber-attacks. With the exception of the IP address, no personal data is ever collected or used in this connection. IP addresses are analyzed only in the event of a cyber-attack. Log data is promptly deleted on a regular basis.

In addition, we collect personal data (e.g., names, addresses, telephone numbers, or e-mail addresses) in connection with the operation of our websites only when you have voluntarily provided such data to us (e.g., through registration, contact inquiries, surveys, etc.) and when we are entitled to process or use such data by virtue of permission granted by you or on the basis of a statutory provision.

As a general rule, we use such data only for the purpose for which you divulged the data to us, such as to answer your inquiries, process your orders, or grant you access to certain information or offerings.

Sharing of data

Insofar as you have provided your consent or when we are otherwise legally entitled to do so, we will share your personal data with subsidiaries of Smart Metering Solutions, where applicable, for the purposes indicated above.

In connection with the operation of its website and the services provided by way of the website, Smart Metering Solutions works with service providers such as hosting or IT maintenance service providers, for example. These recipients may possibly be located in countries outside of the European Economic Area (“third countries”), in which applicable laws do not offer the same level of data privacy protection as in your home country. In such cases, Smart Metering Solutions takes measures to ensure an appropriate level of data privacy protection. For example, we share your personal data with Smart Metering Solutions subsidiaries in third countries only if they have implemented our Binding Corporate Rules („BCR“) for the protection of personal data. You will find additional information on the Smart Metering Solutions BCR under “Downloads.” Data is shared only in connection with and in compliance with applicable laws and regulations. We do not sell or otherwise market your personal data to third parties.

Questions and comments; changes

Smart Metering Solutions will respond to all legitimate requests for information and where applicable, to correct, amend, or delete your personal data. If you wish to make such a request or if you have questions or comments about this Data Privacy Policy, please click on “Contact” to send us your questions and suggestions. This Data Privacy Policy is updated from time to time. You will find the date of the last update at the top of this page.